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Contents menu Foreword. 1Integrated care: concepts and background. 2Integrated organisational structures. 3Involvement, empowerment and advocacy. 4Needs assessment. 5Care pathways. 6Case management. 7Integrated teams. 8Workforce. 9Cultural change. 10Leadership. 11Strategic planning. 12Information management. 13Quality management. The contributors. CARMEN participants.

User help

About this resource

This web resource is an adapted version of Managing Integrated Care: A resource book for managers, published by the European Health Management Association (EHMA) in autumn 2004. For a printed copy, which includes a comprehensive index, or for any more information about the book or the authors, go to the EHMA website at www.ehma.org.

Printing

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Searching

To search for a term within a chapter, hit Control-F on your keyboard, or Apple-F if you are using a Mac. To search for a term throughout the entire web book, you may find it easier to download the pdf of the complete book. A full index is provided in the printed book (see About this resource’).

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