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Contents menu Foreword. 1Integrated care: concepts and background. 2Integrated organisational structures. 3Involvement, empowerment and advocacy. 4Needs assessment. 5Care pathways. 6Case management. 7Integrated teams. 8Workforce. 9Cultural change. 10Leadership. 11Strategic planning. 12Information management. 13Quality management. The contributors. CARMEN participants.

The contributors

Henk Nies PhD, Scientific Director, Netherlands Institute for Care and Welfare, Utrecht, the Netherlands

Philip C Berman, Project Director, European Health Management Association, Dublin, Ireland

Penny Banks, King’s Fund, London, United Kingdom

Prof Mia Defever PhD, Catholic University of Leuven, Leuven, Belgium

Pieter Huijbers, Netherlands Institute for Care and Welfare, Utrecht, the Netherlands

Swanehilde Kooij, Netherlands Institute for Care and Welfare, Utrecht, the Netherlands

Dr. Gunnar Ljunggren, M.D., PhD, Karolinska Institute, Stockholm, Sweden

Prof Richard Pieper PhD, University of Bamberg, Bamberg, Germany

Prof Janice Reed PhD, University of Northumbria, Newcastle, United Kingdom

Nicoline Tamsma, Netherlands Institute for Care and Welfare, Utrecht, the Netherlands

Dr. Judith Triantafillou M.B., B.S, National School of Public Health, Athens, Greece

Prof Marja Vaarama PhD, National Research and Development Centre for Welfare and Health (STAKES), Helsinki, Finland

Tiziano Vecchiato PhD, E Zancan Foundation, Centre for Social Studies and Research, Padua, Italy Page 213

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